Your business works. Your software should too.
You have customers, revenue, and a clear next level. Somewhere in the plan is a piece of software that’s supposed to get you there — and right now it’s stuck, fragile, or waiting on one person. That’s the part we run and grow.
Why now
A lot of software got built fast in the last two years. Almost none of it came with someone accountable for what happens after launch.
The situation we see most
One builder or freelancer holds all the context. Requests pile up. Nobody can say what’s fragile or what a change will cost. The owner becomes the project manager by default. That isn’t a you problem. It’s a missing layer.
What the new way of working looks like
You set priorities, someone on your team confirms things are done right, and the software keeps improving on a steady cadence. In control, out of the weeds.
How it works
Owner’s Manual
$1,500 · one week
Six plain-language documents about your software, each reviewed and signed off by a Cloudburst engineer. Enough to answer any question a buyer, partner, or new developer asks you. Ends with a recommended path — run it yourself, an Adoption Sprint, or straight to Operate — and a firm quote for our work. Hosting and third-party services are billed by their providers, not folded in.
Guarantee: Read your Owner’s Manual. If your software doesn’t finally make sense to you, don’t pay — and keep the manual.
Adoption Sprint
from $3,500
We take over delivery and prove it: codebase in hand, first fixes live in production, your team set up to review and approve work. Firm price quoted in your Manual. Some products skip this step entirely.
Guarantee: If the agreed updates aren’t live in production by day 14, you don’t pay — and you keep everything.
Operate
from $1,500/month
One flat monthly number, two-week cadence. Three tiers: at Run you bring ticket-sized changes, at Grow you bring us tickets, at Scale you bring us priorities and we handle the rest. No hourly rates, no overages, no surprises.
Operate — from $1,500/month
One flat monthly number, two-week cadence. No hourly rates, no overages, no surprises. Three tiers, and the difference between them is simple: who owns the backlog, how much moves at once, and how fast we respond. You always own requirements and sign-off.
Run
from $1,500/month
You bring
Ticket-sized changes
You write the change in your live workspace, review it on a preview, and a Cloudburst engineer reviews and deploys. Deployment pipeline, dependency updates, and security patches included. Anything that needs design or architecture gets a fixed-price quote.
Response: Next business day, by email.
Grow
Flat monthly fee, quoted after your Manual
You bring
Tickets
You bring us tickets. One larger piece of work in flight at a time, released twice a month, with Cloudburst handling QA. Tech debt moves as one steady stream alongside it. A monthly check-in keeps priorities straight.
Response: Same business day, in a shared Slack channel.
Scale
Flat monthly fee, quoted after your Manual
You bring
Priorities
You bring us priorities and we handle the rest, including the things you’d never think to ask for. We own the backlog. Tech debt, upgrades, and security are in the price. Two streams of work at once, weekly releases, bi-weekly meetings, and a quarterly roadmap.
Response: Two hours in business hours, a named engineer, and an emergency line.
Every tier includes a live workspace with access to your database and code: track activity, get answers, brainstorm what to build next. Your code, data, and backlog stay portable at every tier. Hosting, databases, and third-party services aren’t included: you pay those providers directly, and the accounts stay in your name.
What this looks like in practice
A strategic-planning firm went from weekly dev meetings to one 30-minute check-in per sprint. Their team owns sign-off; ours owns delivery.
A healthcare software operator replaced unpredictable project invoices with one flat monthly number for maintenance plus a steady enhancement cycle.
We run our own software on the same system we bring to you. Take a real vacation. Leave your laptop at home.